This is a general template and does not constitute legal advice. Please have this reviewed by a licensed attorney before relying on it.
This policy governs suspension and termination of referral partner accounts and supplements the Referral Partner Agreement.
MVAResolve may suspend or terminate a partner account immediately, without prior notice, upon reasonable belief that the partner has submitted fake, fabricated, or duplicate leads; used incentivized traffic; forged or misrepresented TCPA consent; used an undisclosed sub-affiliate; or otherwise violated the Acceptable Use Policy.
Either party may terminate the relationship without cause on 15 days' written notice (email to the address on file is sufficient). Cases already submitted and accepted prior to the effective termination date remain subject to the Referral Partner Agreement.
Upon termination, the partner's dashboard access is revoked; compensation for signed cases prior to termination remains payable on the normal schedule, less any amounts subject to chargeback; and compensation for cases terminated for cause involving fraud, forged consent, or incentivized traffic is forfeited in full.
A terminated or suspended partner may request review by emailing contact@mvaresolve.com within 10 business days of notice.