This is a general template and does not constitute legal advice. Please have this reviewed by a licensed attorney before relying on it.
This Referral Partner Agreement governs participation in the MVAResolve referral marketplace by any approved referral partner ("Partner"), and incorporates by reference the Terms of Service, Lead Quality Standards, TCPA Compliance Disclosure, and Acceptable Use Policy.
Partner status is not automatic. A prospective partner registers through the Law Firms & Partners page, and the account remains pending until reviewed and approved by MVAResolve. MVAResolve may decline or revoke approval at its discretion, including for incomplete registration information or a prior history of quality violations.
Upon submission and acceptance of a case, MVAResolve owns the resulting case record for purposes of routing, compliance record-keeping, and re-use consistent with the consumer's consent. Referrals are non-exclusive unless a specific case or campaign is designated "exclusive" in writing.
Partner must disclose all traffic sources used to generate case submissions and obtain prior written approval before using any sub-affiliate. Partner remains fully responsible for a sub-affiliate's compliance with this Agreement, including consent capture and advertising practices.
Every case submitted must be accompanied by documentation satisfying the TCPA Compliance Disclosure and Lead Quality Standards. Fake, fabricated, incentivized, or duplicate leads generate no compensation and may result in account suspension or referral to law enforcement in serious cases.
The victim must fill out and submit the case intake form themself. Partner may only submit a case that it, or someone acting on its behalf, manually entered if that submission includes a valid, independent TrustedForm or Jornaya certificate URL from a separate, original form the victim personally completed, demonstrating the victim's own willing consent to submit their information and to be contacted by MVAResolve and its partner law firms and intake centers. Any case submitted without that proof will be disqualified and Partner's account will be flagged for quality review; a pattern of such submissions is grounds for suspension or termination under the Suspension and Termination section below.
Compensation is earned only for cases that meet the Lead Quality Standards and are ultimately signed to a retainer by the receiving law firm. Payouts are made on the pay schedule assigned to the Partner's account and reflected in the Partner's dashboard. Rejected or charged-back cases may be deducted from any pending or future payout.
If a case is later discovered to have violated the Lead Quality Standards, been rejected by the assigned law firm, or been terminated for cause, MVAResolve may charge back any compensation already paid for that case against future earnings, or invoice the Partner directly where no future earnings are available to offset.
Partner will keep confidential any non-public information about MVAResolve's operations, pay rates, or law firm relationships obtained through participation in the program, except as required by law.
Partner participates as an independent contractor, not as an employee, agent, or joint venturer of MVAResolve. Nothing in this Agreement creates a partnership, franchise, or employment relationship between the parties.
MVAResolve may suspend an account immediately upon reasonable suspicion of fraud, TCPA violation, or other material breach, pending investigation. See the Referral Partner Termination Policy for full terms.
Questions about this agreement may be directed to contact@mvaresolve.com.