Compliance Policy

This is a general template and does not constitute legal advice. Please have this reviewed by a licensed attorney before relying on it.

This Compliance Policy summarizes the legal and regulatory framework MVAResolve requires of everyone using the platform, and serves as an index to the full policy library below. Where a conflict exists, the more specific policy controls.

Regulatory Scope

Because this platform operates in the personal injury referral space, participants must comply with, at minimum: the Telephone Consumer Protection Act (TCPA), state consumer privacy laws (CCPA and similar), state bar rules on attorney advertising and referral fees, CAN-SPAM and state anti-spam statutes, and state do-not-call/telemarketing registration laws where applicable.

Core Obligations

• Obtain and document valid consent before any outbound contact resulting from a referral.
• Submit only genuine, non-duplicated, non-incentivized cases (see Lead Quality Standards).
• Maintain accurate records supporting consent and case origin.
• Cooperate with any compliance audit under the applicable partner agreement.
• Promptly report suspected fraud or compliance violations to contact@mvaresolve.com.

Document Index

The full policy library is available at all times in the site footer: Terms of Service, Privacy Policy, TCPA Disclosure, Referral Partner Agreement, Law Firm Agreement, Acceptable Use Policy, Advertising Guidelines, CCPA Notice, Do Not Sell or Share Notice, and the Accessibility Statement.

Reporting a Concern

Anyone may report a suspected compliance issue to contact@mvaresolve.com. Reports are handled confidentially to the extent permitted by law.